books about dispute resolution ...
Here is a great selection of books about mediation and ADR for the novice, the practitioner and the academic - from introductory texts to learned tomes!
Clicking on the title or the picture of most of the books will link you to Amazon.co.uk where you can buy the books you want - for others we have provided details of how you can buy them from the publishers.
Please note that any purchases you make through this page will not constitute a contract with Consensus Mediation. Contact Amazon or the book's publishers direct if you have any queries about their service.
Mediation: Principles, Process, Practice by Miryana Nesic, Laurence Boulle
This is a practitioner's reference work with the accessibility of a student textbook. Thoughtful and thorough, this book provides academic analysis and a wealth of invaluable practical learning. This is a serious work, worthy of a place on the desk of any DR practitioner or legal advisor. Recommended without hesitation.
Making Mediation Your Career: the Complete Employment Guide for Conflict Resolution Professionals
by Forrest Mosten
"In this definitive guide, Forrest Mosten--an internationally recognized mediation expert--helps would-be mediators answer the critical question "Do I have the values, skills, personality, and commitment necessary to mediate?" A comprehensive resource, the book also explores a wealth of timely topics including the need to establish standards of the profession, how to maintain confidentiality, the pros and cons of co-mediation, and the place of mediation in the process of court and law reform. Straightforward and reader-friendly, the Mediation Career Guide is filled with practice tips, self-surveys, diagrams, reading resources, a list of training programs and volunteer opportunities, budget forms, and model standards of conduct. This hands-on resource is designed to make the challenging journey of becoming a peacemaker a one-step-at-a-time manageable process. Written by a pioneer in the field, this work is a comprehensive guide to building a career in mediation."
Mediator's Handbook
by Jennifer E. Beer, Eileen Stief
An excellent and economical place to start - useful for experienced mediators and those new to the subject.
"It's like having a smart, experienced and helpful colleague available whenever I want, whether for specific problem solving or for more general inspirational conversation!"
"Don't expect dry advice you already understand. Expect to be stimulated and challenged."
Basic Skills for the New Mediator by Allan H. Goodman
This book provides a detailed overview of mediation, from the premediation conference through all stages of the mediation session. It guides the new mediator through the mediation process by answering the one hundred questions most frequently asked by new mediators. Experienced mediators and lawyers who represent clients in mediation will also find this book extremely useful. Learn to establish your authority as a mediator, schedule the mediation session, deliver the mediator's opening statement, prioritize issues, preside during joint sessions,conduct private caucuses, overcome impasses, identify "hidden agenda" and "throwaway" items, deal with parties who lack settlement authority, and aid parties to achieve a viable settlement.
Mediation for Managers by Katharine Graham and John Crawley
Packed with real-life examples and cases, it focuses on mediation's positive way of looking at conflict, how it injects a new dimension into people's "conflict zone", and outlines the qualities needed to be a mediating manager. Mediating managers become beacons of positive energy perceived as people capable of holding things together when others are "losing it". They are able to do this because they are enablers, not judge and jury, catalysts not fixers, encouragers not enforcers. Mapping out the overall steps of the mediation process, what mediating managers' core tasks are at each stage, the opportunities offered to those involved, and illustrating different key moments of effectively resolved workplace disputes, the book demonstrates how transferable mediation skills are and how they can be used in a wide range of workplace settings. Amazon's reviewer says: "This should be essential reading for all human resource managers and indeed for all employees in a supervisory position".
Mediation by Michael Noone
This title is particularly recommended by one of our Canadian contacts who says "I have used the book for students and clients or their lawyers and all feedback to date has been positive!" The book explains what mediation is, how the mediation process works and why it works. It then provides a guide to the skills required of successful mediators, explaining the techniques employed at all stages of the process, and illustrating them with real-life mediations. Different styles of mediation, and examples of how mediation can work in tandem with other methods of dispute resolution, are reviewed by reference to specific case studies.
The Complete Facilitator's Handbook by John Heron
This comprehensive guide is designed to provide the key to successful faciliation. Analytical in approach and highly structured, it aims to help facilitators both understand and develop their own personal style of facilitation. Combining a strong theoretical content, including a comprehensive group dynamic theory, with an extensive repertoire for practical action the book provides the essential foundations for building effective facilitative skills that suit both a facilitator's personality and then closely match the situations they encounter.
The Facilitator's Fieldbook: Step-by-Step Procedures * Checklists and Guidelines * Samples and Templates by Thomas Justice, David W. Jamieson, Ph.D.
This text provides information on facilitating a meeting or conference. It focuses on how a group communicates and performs, and on how to solve such common problems as uneven participation or poor follow-up. One reviewer said: "This book is an encyclopedia of practical guides and scripts for all levels of facilitators. I was able to immediately implement the carefully scripted process techniques in my University teaching and consulting work with other organizations. A real must for practitioners who are serious about making groups work!"
The Keys to Conflict Resolution : Proven Methods of Settling Disputes Voluntarily
by Theodore W. Kheel
"Ted Kheel's book is must read for every lawyer, businessman, negotiator and person interested in resolving disputes peacefully and inexpensively. This book is timely and fits perfectly with the growing use of alternative dispute resolution." William L. Lurie, President Emeritus, The Business Roundtable
Expert Determination by John Kendall (Consensus Panel Member)
This highly regarded text offers guidance on the peaceful resolution of disputes by referral to an expert and can be consulted by every lawyer drafting commercial contracts, as well as those dealing with commercial disputes.
Dispute Resolution and Conflict Management in Construction by Peter Fenn, Edward Davies, Michael O'Shea
This book provides a first reference for those considering, or already, working in the international workplace. Each of the 25 national monographs report on construction dispute practice and procedure according to a standard format, providing the reader with the necessary tools for managing conflicts and resolving disputes on construction projects in different countries.
ADR and Adjudication in Construction Disputes by Peter Hibberd and Paul Newman
Frustration with the legal system has led many in the construction industry to question the value of both litigation and arbitration as a means of resolving disputes. As a result, they have been looking at alternative dispute resolution options, whether ADR itself, mediation, adjudication or expert determination. This volume looks at ADR and construction contracts, and considers experience overseas, including the USA, Australia and Hong Kong.
E-commerce: a Guide to Electronic Business by Stephen York (Consensus Panel Member)
This guide covers IP, computer law, commercial law, banking, tax and insurance law. It takes into account the Electronic Communications Act, the Financial Services and Markets Act, and EU directives. It also considers online conveyancing and land register issues.
Beyond Machiavelli: Tools for Coping With Conflict by Roger Fisher et al
Originally drafted as a handbook for diplomats and senior officials advised by Fisher, this text takes in conflict management on a global scale. With its practical approach to the daily decisions that affect millions of lives, it is also intended as a resource for anyone who has ever listened to a news broadcast and wondered "What can be done?". The issue may be corporate patent infringement; violation of territorial waters; GATT; or one of many international political disputes, from Bosnia to Desert Storm, from South Africa to Somalia, or among the Turks and Greeks in Cyprus. The authors break down conflict into manageable components and advance a method for refining problem-solving processes. Readers may discover that tactics used successfully to win over an adversary are equally applicable to influencing an employer, community official or business associate.
ADR: Principles and Practice
by Henry Brown and Arthur Marriott
This widely respected text is a comprehensive treatment of all forms of ADR. This second edition focuses on mediation, negotiation, med-arb and mini trial, showing that as means of dispute resolution, they can stand alone as alternatives to adjudication. Every law firm engaged in contentious matters, barristers, arbitrators, mediators, corporate counsel and in-house lawyers both in the UK and in other jurisdictions where ADR is used will find this text indispensable. Provides clear guidance on the practical aspects of using ADR. Up-to-date with all recent developments - including the new reforms to Civil Court procedure.